MuseClass Primary Privacy Policy

Last updated: 16 January 2026

MuseClass Primary is an online platform (“Services” or “MuseClass Primary”), which helps our Customers (“you” or “Customers”) deliver singing and learning resources to their Students. MuseClass Primary is owned and operated by Hal Leonard Europe Limited (“Hal Leonard”, “we” or “us”), located at Acre House, 11/15 William Road, London, United Kingdom, NW1 3ER.

Definitions

Personal Data means any information relating to an identified or identifiable natural person (a data subject), and includes "personally identifiable information". An "identifiable natural person" is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Customers include both teachers who represent schools and independent teachers/freelancers who have signed up for our Service and act as independent controllers.
School means any public or private organisation, institution or service involved in the provision or support of education or training in the United Kingdom.

About this Policy

This Privacy Policy explains how we collect, share and use any information that, alone or in combination with other information, relates to Personal Data when you use our website https://www.eemusicclass.co.uk/
This Policy also sets out the rights that you have in relation to the Personal Data that we process about you and how you can exercise them.
Hal Leonard treats compliance with its privacy obligations seriously. This is why we have developed this Policy, which describes the standards that Hal Leonard applies to protect Personal Data.
Please take the time to read this Policy carefully. If you have any questions or comments, please contact us via support@eemusicclass.co.uk

How we protect your privacy

We will process Personal Data in accordance with this Notice, as follows:

Fairness: We will process Personal Data fairly. This means that we are transparent about how we process Personal Data and that we will process it in accordance with applicable law.
Lawfulness: We will process Personal Data only on lawful grounds.
Purpose limitation: We will process Personal Data for specified and legitimate purposes, and will not process it in a manner that is incompatible with those purposes, unless permitted by applicable data protection laws.
Data minimization: We will process Personal Data that is adequate, relevant and limited to what is necessary to achieve the purposes for which the data are processed.
Data accuracy: We take appropriate measures to ensure that the Personal Data that we hold about you is accurate, complete and, where necessary, kept up to date. However, it is also your responsibility to ensure that your Personal Data is kept as accurate, complete and current as possible by informing us promptly of any changes or errors. You should notify us of any changes to the Personal Data that we hold about you (e.g. change of name).
Data security: We use appropriate technical and organizational measures to protect the Personal Data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data. Specific measures we use include up-to-date secure network architectures that contain firewalls and intrusion detection devices and backups.

Information we collect about you

We may collect the following information:

your name, e-mail address and phone number, (including on- line identifiers, IP addresses and device information);
your address/shipping address (including street, city, county and post code);
if you buy something from us, your billing/payment information (including cardholder name, daytime phone, billing address, card type, last 4-digits of the credit card number, and/or PayPal transaction ID - All credit card information is processed by our PCI compliant payment processor;
products and services purchased from us and use of promotion codes;
your password, if you register with us;
if you are buying in your capacity as an employee of a business or an educational establishment (such as a school) then we may collect, your job title, company/employer name and work contact details including phone number and address;
if you are a music teacher or other music professional, we may collect details of the type of music you teach or your professional role, and your membership of any teaching association or other organization for music professionals;
information about your visit, including your online browsing history on our site, which may include products or services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page;
your location;
communications, information and feedback you send to us;
information provided by third parties or made publicly available by you. We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) who may provide information about you to us, but this information will only be used by us in accordance with data protection laws.

Our legal grounds for processing your data

We will only use your personal data to the extent that the law allows us to do so and on the following basis:

where it is necessary to perform a contractp we have entered into or are about to enter into with you;
where it is necessary for the purposes of our legitimate interests (or those of a third party) and your interests or fundamental rights and freedoms do not override those interests. Our legitimate interest means our interest in conducting and managing our business, including enabling us to provide you and our other customers with the best products and services we can and the best and most secure experience when dealing with us. In assessing our legitimate interests, we make sure we consider and balance any potential impact (both positive and negative) on you and others and your rights;
where you have given us your consent.
where processing is necessary for us to comply with the law, we rely on legal obligation.

How we use your personal data

We may use your information in the following ways:

to process an enquiry received from you, to respond to an expression of interest from you in one or more of our products and services or to create and manage your account with us;
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request or purchase from us. Please be aware that if you fail to provide information to us that we ask for, we may be unable to provide products or services to you. It is important we hold current information about you, so please provide us with any appropriate updates;
to collect payments for any products or services you purchase from us and to enforce our legal rights;
to check your identity and for crime and fraud prevention purposes;
to moderate and publish reviews that you post on our site;
to provide you with newsletters;
to provide you with marketing information, including providing you with information by e mail, text, or other electronic means about other products and services we offer that are similar to those that you have already purchased or enquired about;
with your consent, to provide you with information (by email, text or other electronic means) about other products and services our group companies or third parties offer that are complimentary to or related to those that you have already purchased or enquired about. This may include products and services that our group companies or third parties make available through one or more of their websites;

If you do not want to receive marketing information from us, you will be able to withdraw your consent at any time by contacting support@eemusicclass.co.uk.
if you consent to cookies on our site, then you may see personalised marketing when you visit other online sites or stores. The personalised adverts will be related to items you have viewed or shown interest in when you visit our site. Please go to our Cookies Policy for ways to disable cookies;
to notify you about changes to our products or services;
to try to ensure that content from our site is presented in the most effective manner for you and for your computer or other device;
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to try to ensure that content is presented in the most effective manner for you and for your computer or other device;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you.

Student Data Ownership

All Student Data remains the property of and is solely owned, and thereby controlled, by our Customers. We may only use student personal data, for example technical information, for the purposes of providing the products and services that our Customers have contracted with us to provide and we will process student personal data according to instructions and the terms of our contract with our users. Student personal data will not be used for targeted advertising by us or any of its affiliates or third parties.

Personal Data processing roles

MuseClass Primary provides learning and registration products and services to end-users as a “data processor.” The main responsibility of what is known as a “data controller” lies with the School or Customers. This also means that the school or school district's own privacy statement governs the use of student personal information. MuseClass Primary's users determine what information we collect through the MuseClass Primary products and services and how it is used, and we process that information according to our user's instructions and the terms of our contract with our user.

Disclosures

We may share Personal Data with selected third parties including:

entities that assist us in providing customer service and technical support to users in relation to the Service;
independent contractors, vendors, and suppliers we engage to provide specific services and products related to our website and our services, including cloud service providers, including the entity that hosts the software, for the purposes of storage and such hosting;
if we are under a duty to disclose or share Personal Data in order to: comply with any legal obligation, including without limitation lawful requests by public authorities such as to meet national security or law enforcement requirements, and including with regulators and other authorities who require reporting of processing activities in certain circumstances; or to enforce or apply our standard terms and conditions of business and other agreements; or to protect the rights, property, or safety of Hal Leonard, our clients, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
if we become involved in a merger, acquisition, or any form of sale or transfer of some or all of its assets, your information will be transferred to the acquiring entity. In such a situation, you will be provided with notice that a transfer of your information is imminent, and you will be given an opportunity to opt-out of the transfer of your information.

Data storage, retention and deletion

We will only retain Customer personal data for as long as necessary to fulfil the purposes for which we collected your personal data. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of that personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. If by law we are required to retain any information about our customers or their interactions with us, we will retain your personal data insofar as required to comply with such law.
Customers acting as a data controller defines the retention period for Student Personal Data and could request Personal Data transfer or deletion if needed.
We may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Sharing and transfer your personal data

All information you provide to us is stored on secure servers. These may be located anywhere in the world, including the USA.
Some of our external third parties to whom we transfer your personal data as described above are based outside the UK and/or the European Economic Area (EEA).
If we transfer your personal data outside of the UK or the EEA we will ensure that we do that in accordance with data protection laws, which may involve us putting in place additional contractual arrangements to provide the right level of protection for any personal data that is transferred.
Please contact us at support@eemusicclass.co.uk. if you want further information on the specific mechanism used by us when transferring your personal data out of the UK and/EEA and the countries to which data is transferred.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to improve functionality and provide you with an enhanced experience while you browse and allows us to improve our site. Our site uses Google Analytics, including its data reporting features.

For more information on cookies, please see our Cookies Policy.

Your Legal Rights

Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it;
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us;
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data in certain other circumstances, namely where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law;
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms;
Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it;
Request the transfer of your personal data to you or to another person or entity. In that case we will provide to you, or to the person or entity to whom you wish us to transfer your personal data, your personal data in a structured, commonly used, machine-readable format;
Withdraw consent at any time to direct marketing;
Lodge a complaint with the UK Information Commissioner's Office (ICO) or another applicable regulator. If you have any complaints about the way in which we process your personal data please do contact us, as set out below, as we would appreciate the opportunity to resolve your complaint.

If you want to review, verify, correct or request erasure of your personal data, object to the processing of your personal data, or request that we transfer a copy of your personal data to another party, please contact us using the contact details provided below.

Other websites

Our site may, from time to time, contain links to and from the websites or apps of our partner networks, advertisers and affiliates. If you follow a link to any of these websites or apps, please note that these websites and apps have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites or apps.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@eemusicclass.co.uk.